PRIVACY POLICY
Last updated: September 2026
This notice explains how Fimar S.r.l. handles the personal data of people who visit www.fimarmobili.com, fill in our contact forms, request catalogues or respond to our Facebook and Instagram campaigns. It is provided under Articles 13 and 14 of Regulation (EU) 2016/679 (GDPR) and Italian Legislative Decree 196/2003 as amended by Legislative Decree 101/2018.
1. Data controller
Fimar S.r.l.
Via Valsorda SP 40 — Z.I. Cremnago di Inverigo — 22044 Inverigo (CO), Italy
VAT no. 02119010136
Phone: +39 031 698245
E-mail: info@fimarmobili.com
For anything concerning personal data you can write to privacy@fimarmobili.com. Fimar S.r.l. has not appointed a Data Protection Officer, as it is not required to do so under Article 37 GDPR.
2. What data we collect
2.1 Browsing data
The systems and software that run this website collect, as part of their normal operation, certain data whose transmission is inherent in the use of Internet communication protocols: IP address, browser and device type, operating system, date and time of the visit, pages viewed and referring address. We use this data to keep the site working and secure, and it is kept in server logs for a limited period.
2.2 Data you give us
- Contact forms and information requests on the site: name and surname, e-mail address, telephone number, town or province, the content of your message and the product you are interested in.
- Catalogue and brochure requests: your e-mail address and the other details in the form, needed to send you the material.
- Facebook and Instagram lead forms (Meta Lead Ads): when you complete a form attached to one of our ads, Meta passes on the details you entered — name and surname, e-mail, telephone, location and product of interest. Meta’s own processing, before that data reaches us, is governed by Meta’s privacy policy.
- Unsolicited messages sent to the e-mail addresses or phone numbers published on the site.
2.3 Cookies and tracking tools
The site uses technical cookies and anonymous statistics cookies, which need no consent, and — only with your consent — third-party statistics cookies and marketing cookies. Full details of the tools, their lifespans and how to withdraw consent are in our cookie policy.
3. Why we process your data, and on what legal basis
| Purpose | Legal basis | Retention |
|---|---|---|
| Answering requests for information, quotations and appointments, including through the local agent | Pre-contractual measures taken at your request — Art. 6(1)(b) GDPR | 24 months from last contact |
| Sending catalogues, technical sheets and requested material | Art. 6(1)(b) GDPR | 24 months from the request |
| Managing the contract and the related tax and accounting obligations | Art. 6(1)(b) and 6(1)(c) GDPR | 10 years (Art. 2220 Italian Civil Code) |
| Keeping the site running, secure and free from form abuse | Legitimate interest of the controller — Art. 6(1)(f) GDPR | 12 months (server logs) |
| Anonymous, aggregate browsing statistics for the Fimar site alone | Legitimate interest of the controller — Art. 6(1)(f) GDPR; the related cookies are treated as technical cookies under Art. 122 of Legislative Decree 196/2003 | 13 months |
| More detailed browsing analysis with third-party tools | Consent — Art. 6(1)(a) GDPR and Art. 122 of Legislative Decree 196/2003 | As set out in the cookie policy |
| Measuring advertising campaigns and personalised ads on Facebook, Instagram and Google | Consent — Art. 6(1)(a) GDPR and Art. 122 of Legislative Decree 196/2003 | As set out in the cookie policy |
| Sending commercial communications and newsletters, where requested | Consent — Art. 6(1)(a) GDPR | Until consent is withdrawn |
| Establishing, exercising or defending legal claims | Art. 6(1)(f) GDPR | For the duration of the dispute and the applicable appeal periods |
Once those periods expire, data is deleted or irreversibly anonymised, unless the law requires otherwise.
4. Do you have to provide your data?
No — providing data is always optional. The fields marked as required in our forms are, however, necessary for us to reply: without them we cannot deal with your request. Refusing consent to statistics and marketing cookies has no effect at all on your browsing or on access to the content of the site.
5. Who we share data with
Data may be accessed by Fimar S.r.l. staff authorised to process it, and shared with the following categories of recipients:
- Local agents and dealers: where your request concerns a quotation, an appointment or a showroom visit, we pass your contact details to the agent or dealer responsible for your area so that they can get back to you.
- IT service providers: website hosting and maintenance, e-mail management, analytics and mailing services. They act as processors appointed under Article 28 GDPR.
- Workflow automation and e-mail platforms: leads collected through Facebook and Instagram forms pass through a workflow automation platform and our company mailboxes before being assigned to the local agent.
- Advertising and measurement providers: Meta Platforms Ireland Ltd. and Google Ireland Ltd., within the limits of the consent you have given.
- Professional advisers (accountants, lawyers) and public authorities, where the law requires it.
Your data is never disseminated publicly, sold, or passed to third parties for purposes of their own.
6. Transfers outside the European Economic Area
Some of the providers listed above belong to groups based in the United States. When you consent to statistics or marketing cookies, the related data may be transferred to the United States. Those transfers rely on the European Commission’s adequacy decision for the EU–US Data Privacy Framework and, additionally, on the Standard Contractual Clauses adopted by the European Commission. You can ask us for a copy of the safeguards in place by writing to privacy@fimarmobili.com.
7. Your rights
You may exercise the rights set out in Articles 15 to 22 GDPR at any time:
- access your data and obtain a copy of it (Art. 15);
- have inaccurate or incomplete data corrected (Art. 16);
- have your data erased (Art. 17);
- ask us to restrict processing (Art. 18);
- receive your data in a structured format and transmit it to another controller (Art. 20);
- object to processing based on legitimate interest and, at any time and without giving reasons, to direct marketing (Art. 21);
- withdraw consent at any time, as easily as you gave it, without affecting the lawfulness of processing carried out beforehand (Art. 7(3)). For cookies you can do this from the Cookie preferences link.
Send your request to privacy@fimarmobili.com or by post to the address in section 1. We will reply within one month.
If you believe your data is being handled unlawfully you may lodge a complaint with the Italian supervisory authority — Garante per la protezione dei dati personali, Piazza Venezia 11, 00187 Rome, Italy — tel. +39 06 696771 — protocollo@gpdp.it — www.garanteprivacy.it — or with the supervisory authority of your country of residence, or bring proceedings before the courts.
8. Automated decision-making
We do not carry out automated decision-making or profiling that produces legal effects concerning you within the meaning of Article 22 GDPR. Ad personalisation, which depends on your consent, does not produce effects of that kind.
9. Security
We apply technical and organisational measures appropriate to protecting data against destruction, loss, unauthorised access and unlawful processing: encrypted HTTPS connections across the whole site, role-based access protected by individual credentials, regular backups and continuous software updates.
10. Third-party sites
This notice covers only www.fimarmobili.com. It does not cover processing carried out on third-party sites reachable through links on our pages or social profiles, which are governed by their own privacy notices.
11. Changes
We may update this notice to reflect changes in the law or in the services we offer. The version in force is always the one published on this page, with the date it was last updated.